Refund Policy

In the event that a student must withdraw from a course, the following refund policy is in place:

  • Students who withdraw from a course must do so in writing to the Program Manager, Donna Nielsen.
  • If a student withdraws from the course prior to the first day of class, 100% of the tuition fee is refunded
  • If a student withdraws within the first two weeks of the start of a course, 80% of the tuition fee will be refunded. Please note that timelines for withdrawing are based on regular business hours i.e. by 5 pm eastern standard or Toronto time
  • If a student withdraws two weeks or more after the first day of class, 0% is refunded
  • Once the course is removed from your account, the system will calculate your refund, if due, and a  credit will remain on your file. If you prefer a refund, contact Donna Nielsen at





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